PRODUCT-SERVICE SYSTEMS REPRESENTATION AND REPOSITORY FOR A DESIGN SUPPORT TOOL
Year: 2015
Editor: Christian Weber, Stephan Husung, Gaetano Cascini, Marco CantaMESsa, Dorian Marjanovic, Frederico Rotini
Author: Kim, Yong Se; Kim, Sohui; Roh, Eunrae
Series: ICED
Institution: Sungkyunkwan University, Republic of (South Korea)
Section: Product Modularisation, Product Architecture, Systems Engineering, Product Service Systems
Page(s): 321-330
ISBN: 978-1-904670-70-4
ISSN: 2220-4334
Abstract
Service elements are integrated with product elements to provice diverse values in product-service systems. Product-service systems vary a lot. Some have more product elements, while others have more service elements. Some services are to support products, and others are to support customers. A representation framework of product-service systems has been devised to support design process. A total of 12 dimensions are used to represent a product-service system, including value space, service space, business model space, customer space and actor space. A repository of product-service systems based on the framework has been developed so that many product-service system cases can be stored, retrieved and reviewed when a new product-service system is to be designed. Similarities among difference product-service systems can be assessed based on the dimensions of the representation framework. A prototype repository with the proposed representation framework will be described with examples on how product-service design processes can be supported.
Keywords: Product-Service Systems (PSS), Business Models And Considerations, Representation, Repository