Design thinking: guidelines for organizations
DS 101: Proceedings of NordDesign 2020, Lyngby, Denmark, 12th - 14th August 2020
Year: 2020
Editor: Mortensen, N.H.; Hansen, C.T. and Deininger, M.
Author: Ishio, Pedro; Gaspar, Ricardo; Gon
Series: NordDESIGN
Institution: Federal University of ABC
Section: Collaborative Design
Page(s): 12
DOI number: https://doi.org/10.35199/NORDDESIGN2020.40
ISBN: 9781912254088
Abstract
The objective of this paper is to iterate proposed functional guidelines for the assertive practice of design thinking in organizational environments, and therefore to promote innovation. Three specific guidelines - Design conductive formalization, Responsible hierarchical presence, and Integrative functional differentiation - go through a qualitative validation. Theory triangulation is conducted through semi-structured interviews with ten experienced professionals. After consensual assessments and value judgements through Likert scales are formalized, the functional guidelines are improved.
Keywords: design thinking, design process, collaborative design, innovation, innovation management